Brentford Vets for Pets

Recent written feedback highlights: - Strong experiences around surgery and follow-up: owners describe clear explanations before procedures, detailed discharge advice and reassuring aftercare support after a kitten spay and a dog’s operation. - Warm, thorough clinical care: several reviews praise vets for being gentle, reassuring and careful, including detailed work on a cat initially thought to have CKD. - Positive feedback for named staff: Dr.

Brentford Vets for Pets is part of the Vets for Pets practice network and offers first-opinion care with on-site diagnostics, imaging and surgical facilities. The clinic’s listed facilities include an in-house lab, digital X-ray, ultrasound, an operating theatre and a hospital ward, alongside dentistry and orthopaedics. Recent feedback is largely positive, with owners highlighting thorough veterinary care, supportive communication and helpful appointment access, including one same-day appointment for a newly registered pet.

Services

•Diagnostics and monitoring: in-house laboratory testing including biochemistry, plus blood pressure monitoring.
•Imaging and investigations: digital X-ray and ultrasound are listed on site.
•Surgery and inpatient care: the clinic has an operating theatre and hospital ward. Recent reviews mention a kitten spay, a dog’s operation and close monitoring during recovery.
•Dentistry and orthopaedics: both are listed among the clinic’s services.
•Pharmacy and repeat medication: a pharmacy service is listed, and the clinic mentions an online repeat prescription request form.
•Preventive care: flea and worm preventatives can be delivered for Complete Care Health Plan clients.
•Species seen: recent reviews include care for cats, dogs and pet rats, suggesting experience beyond just routine dog and cat appointments.
•Out-of-hours arrangements: emergency care is provided by Vets Now.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

•Dr. Marta: repeatedly praised in recent reviews for compassionate handling, clear advice and support during an operation. One reviewer specifically highlighted her care with pet rats.
•Ms Hanuvskova (vet): described as thorough and reassuring; one owner said she questioned a suspected CKD diagnosis and arranged blood tests to check.
•Lubica: praised for handling a kitten’s admission and explaining the spay procedure clearly.
•Helen: thanked for thorough discharge and aftercare explanations after surgery.
•Richard: mentioned positively for carrying out surgery.
•Izzy and Maggie: thanked for closely monitoring a pet during surgery.
•Becky: described as informative, helpful and supportive during an appointment.
•Reception team: feedback is mixed, with praise for arranging a same-day appointment but one complaint about rudeness from some reception staff.

Reviews

Google rating: 4.3/5 from 409 reviews.

Recent written feedback highlights

•Strong experiences around surgery and follow-up: owners describe clear explanations before procedures, detailed discharge advice and reassuring aftercare support after a kitten spay and a dog’s operation.
•Warm, thorough clinical care: several reviews praise vets for being gentle, reassuring and careful, including detailed work on a cat initially thought to have CKD.
•Positive feedback for named staff: Dr. Marta appears especially often in recent praise, and individual thanks also go to Lubica, Helen, Richard, Izzy, Maggie and Becky.
•Mostly positive service, with some front-desk criticism: many reviewers describe the team as friendly and professional, though one recent review reports rude reception interactions.

Reviews for Brentford Vets for Pets

Note: Showing the 10 most recent Google reviews out of 409 we track in total. Recent reviews may not be representative of overall sentiment.

Dennis Sciarra

4 weeks ago

I recently brought my kitten, Kira, in for her spay surgery, and I couldn't be happier with the care we received. While the whole team was professional, I want to give a special mention to Lubica and Helen for making a stressful day so much easier. Lubica handled Kira’s admission and took the time to explain the entire procedure to me with such clarity. I walked away feeling completely informed and confident that Kira was in the best possible hands. It’s rare to find someone who balances technical expertise with such a kind, patient manner. When it was time to head home, Helen was absolutely wonderful during the discharge. She explained all the aftercare instructions so thoroughly that I felt fully prepared. Most importantly, she was incredibly reassuring, making it clear that they are there for us even after leaving the clinic if I have any worries or questions. Knowing that the support doesn't just end at the door is a huge relief. A big thank you also to Richard for the surgery, and to Izzy and Maggie for monitoring Kira so closely while she was under. It clearly takes a village, and this is a fantastic one! Kira is recovering well, and I’m so grateful to have found a clinic that treats pets (and their owners) with such genuine compassion!

Bilal J

1 month ago

jordan

2 months ago

I cannot recommend Vets for Pets highly enough, especially Dr. Marta!! As a rat owner, it can be hard to find a vet with specialised knowledge in small animals, but Dr. Marta was phenomenal. She was so compassionate with my rats, handled them with such care, and provided clear, thorough advice. The whole team was friendly and helpful. It's a relief to have found such a trusted partner for my pets' health. Thank you!!! :))

Sedra Al Shamaa

I’m not usually one to leave reviews, but I felt I had to share our experience. Dr. Marta has been absolutely amazing in helping my family through our Yorkie Poochie’s operation. From her guidance to her constant care, she made a very challenging time so much easier for us. Knowing we have a doctor who is truly caring, gentle and genuinely loves what she does has given us so much reassurance about our dog’s health. We are incredibly grateful for her support. Thank you so much ☺️

Nbm Nb

Absolutely brilliant service!! Can’t fault them!! The Italian vet is great! And his nurse is kind and caring towards the pets.

TT Squash

3 months ago

The receptionists are not really polite , answering rude once asked, not smile - seems like a job they do they are not happy - not all of them but they don’t have a name badges so can’t exactly say .

Barry Riches

4 months ago

My first visit was a revelation after the years spent with my previous vet. Ms Hanuvskova was so thorough and reassuring. I’d been treating my old cat for CKD but it appears that he very likely is fine, we’ll know when blood results come back. Huge gratitude for receptionist finding me an appointment on same day I registered. Very impressed , thank you team…

Jas Thandi

Wonder vets and Marta is an angel. The nurses and staff are second to none, your pets are in excellent hands

pixelated games

Becky was delightful today, very informative and super helpful and supportive. I just had to leave a review.